This Privacy Notice was last updated on May 01, 2023
Our contact details:
Name: Thenware LTD (Company number 11118757)
Address: 3rd Floor 207 Regent Street, London, United Kingdom, W1B 3HH
Managing Director: Francesco Pizzorno
E-mail: privacy(at)thenware.co.uk
The type of personal information we collect
• Personal identifiers, contacts and characteristics (Name/Username, Email Addresses, etc… )
• Technical Data (IP address, login data, browser type and version, etc..)
• Information you may have voluntarily shared with us, or made publicly available on the Internet
• Any information that you voluntarily provide in response to surveys or requests from us.
How we get the personal information:
We may also receive Technical Data about you by our cookies if you visit our website.
Please see our cookie policy for further details (link in the menu at the top of the page).
We use the information that you have given us in order to:
• identify you when you contact us;
• supply products and services you request or purchase from us;
• help identify accounts, services and/or products which you could have from us from time to time;
• help administer, and contact you about improved administration of, any accounts, services and products we have provided before, or provide now or in the future;
• carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information;
• help to prevent and detect fraud or loss;
• contact you (by email) about products and services offered by us.
We may share this information with our European Representative Silicon Press which is located in Italy, is GDPR compliant and you can find its Privacy Notice under the following link www.siliconpress.it/privacy.
The lawful bases we rely on for processing this information are:
• Performance of a Contract
Most of the Personal Data processed by us is performed on the basis that it is necessary for the performance of our agreement with you, or in order to take steps at your request prior to entering such an agreement.
For example, if you download or purchase software from us, we need your contact details to fulfill that contract.
• In certain situations, we will rely on your consent to process your personal data.
We require your consent to collect and process some Personal Data, we will ask for your permission at the point of supply and such processing will only take place if the agreement is granted.
• We can have a legitimate interest, namely:
– the proper administration of our websites and business
– the monitoring and improving our websites and services
– the proper administration of our communications with users, prospective customers and customers
– the protection and assertion of our legal rights, your legal rights and the legal rights of others
Your data protection rights:
• Your right to access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information under certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information under certain circumstances.
• Your right to object to processing – You have the the right to object to the processing of your personal information under certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organization, or to you, under certain circumstances.
If you wish to exercise any of the data protection rights that are available to you then please send your request to privacy(at)thenware.co.uk and we will action your request in accordance with applicable data protection laws.
We encourage you to periodically review this page for the latest information on our privacy practices.
How to complain:
You have also the right to complain to your local data protection authority if you are unhappy with our data protection practices.